This Privacy Policy describes how www.hine-toa.com (the “site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from our website.

Collecting Personal Information

This Privacy Policy refers to any information that can uniquely identify an individual (including the information below) as ‘Personal Information’. When you visit our website, we collect certain information about you, your device, your interaction with the site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. This information is shared with our platform processor Squarespace Inc. See the list below for more information about what Personal Information we collect and why.

Device information

Examples of Personal Information collected: version of web browser, IP address, time zone, what sites or products you view, search terms, and how you interact with our website.

Source of collection: Collected automatically when you access our website using cookies, log files, web beacons, tags, or pixels.

Purpose of collection: to load the website accurately for you and to perform analytics on website usage to optimize our site and services.

Order information

Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Source of collection: collected from you.

Purpose of collection: to provide products or services to you to fulfil our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Customer support information

Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Source of collection: collected from you.

Purpose of collection: to provide personalised customer support.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfil our contracts with you, as described above.

We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or another lawful request for information we receive, or to otherwise protect our rights.

Using Personal Information

We use your Personal Information to provide our services to you, which include: offering products for sale, processing payments, shipping and fulfilment of your order, and keeping you up to date on new products, services, and offers.

Retention

When you place an order through our website, we will retain your Personal Information for our records unless and until you ask us to erase this information.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.